virtual assistant

CHAT WITH US NOW

The Meritrust Virtual Assistant, EM, is ready to help. Click the chat icon in the lower right hand corner of the screen to begin the conversation.

virtual Banking

Virtual Branch

Visit our Virtual Branch

Not able to make it into a branch? Schedule an appointment to meet with our team through a convenient, confidential video call.

BOOK AN APPOINTMENT

Hours

Monday - Friday

9:00 a.m. to 5:30 p.m.

Saturday

9:00 a.m. to 12:00 p.m.

Visit a Branch

Phone Numbers

Member Support Services

Toll-Free: 800.342.9278
Wichita Metro Area: 316.683.1199

Fax Information

316.651.5142

VISA® Card Servicing

During Business Hours: 1.800.342.9278
After Hours: 1.866.861.5408

  • Activate your card
  • Block a lost or stolen card
  • Change or set your PIN
Activate Card Online

Auto/Personal Loan Applications

For new loan applications, please call us at 316.651.5177

For loan account maintenance, insurance or lien release questions, please call us at 800.342.9278.

Business Lending

316.219.7773

Home Loans

For new or existing Home loan applications, please call us at 316.558.5005.

For mortgage account maintenance, insurance, escrow, taxes, or Satisfaction of Mortgage questions, please call us at 316.252.8070.

Call-24 Phone Banking

316.683.1423

Addresses

Mailing Address

Meritrust Credit Union
PO Box 2926
Wichita, KS 67201-2926

Physical Address for
Overnight Packages

Meritrust Center
151 North Main
Wichita, KS 67202-1400

 

Email Us

Please do NOT include your account numbers, PIN or social security number in this contact form.

Please include only an overview of your request/question and your name, email address and phone number. Our member service team will contact you via phone or secured email. We look forward to serving you.